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Covid-19

[UPDATE] Added 12th January 2021

Royal Mail have issued a press release about certain areas they are having difficulty with due to a high number of staff off sick. This is having a knock on effect in other areas. We are still dispatching on a daily basis and thank all of our customers for the continued support and patience.

[UPDATE] Added 5th January 2021

At 8pm last night, it was announced that England would got into full Lockdown as of midnight. As a small family run business, we have now been left the in the position where we must juggle earning a living, with educating our children. 

Over the last 10 months we have developed ways of working around this, and are committed to offering all of our customers the same high level of service that they are used to. business hours may vary from time to time, so please opt for emails if you need to contact us.

Take care and stay safe

[UPDATE] Added 31st December 2020

Following yesterdays announcement, we are now in a Tier 4 area. As a family only run business we are able to continue to operate as normal. All orders placed over the Christmas period will be dispatched Monday 4th January as normal. We, also, do not expect any interference to be caused by the recent Brexit deal.

[UPDATE] Added 2nd November 2020

Following the Government's latest announcement that England will enter a month long National Lockdown on the 5th November, I would like to reassure all of our customers that we will continue to operated as normal during this period. We are still added stock to the website and will continue to do so on a daily bases.

Our current working hours are Mon - Fri 9 am - 2:45 pm.

 

[UPDATE] Added 18th August 2020

As of the 1st September 2020 there will be a temporary change to working hours. As schools re-open, many working parents will find themselves in the situation of staggered school times. Our temporary hours will continue until social distancing is abolished in schools:

Mon - Friday 9:15 am - 2:45 pm 

 

[UPDATE] Added 28th July 2020

Due some easing of the Covid-19 regulations we are now dispatching orders on a daily basis.

All orders will be dispatched within one working day.

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As a small family run business, Covid-19 has put us in an unusual position. Like many small business we know find ourselves juggling work and family life like never before. 

In order to adhere to social distancing regulations, and educate the children, we have made a few changes to way in which the business is being run. All of the business administration is now taking place at home. Dispatching has been changed to every Monday, Wednesday and Friday to limit the amount of time spend out of the home.

We have been following Royal Mails updates on the situation closely in order to ensure all parcels can be delivered. Our Postmen are doing their very best, but please remember that during these extraordinary times, there may be a slight delay in delivery. All parcels are still being tracked for peace of mind.

Stay safe