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Refund policy

We offer a 14 day returns policy. All orders must be returned to us in as new condition, with all labels and packaging intact. Should an item be returned with damage and/or parts used/missing through any fault on the customers part, we reserve the right to make deductions to the refund in line. All return postage is payable by the customer and returns must include purchase details. Returns can only be accepted from the person who made the original purchase and monies will be refund via the original payment method. Please allow 7-10 days for monies to show back in your account.

Our returns address is:

Gaita Co, CH20010 Cheethams Mill, Park Street, Stalybridge, SK15 2BT

For further details see our terms and conditions.